User GuidesSeptember 5, 20264 min read

Getting started with Roomly

Getting started with Roomly

This guide covers Roomly, a student housing platform — roomly.com.ng

This page is your starting point on Roomly. It explains what the platform does and why, then points you to the right guide for your role — student or caretaker.

What Roomly does

Roomly is a student housing marketplace with secure escrow payments, 24-hour refund protection, verified listings, and real reviews. It connects students looking for accommodation with caretakers managing verified properties, and cuts out the extortion and guesswork that usually come with off-platform housing searches.

Why Roomly exists

Students shouldn't have to navigate stress and extortion just to secure a place to stay. Off-platform, the process is often opaque: inspection fees with no guarantee of a match, outdated listings, hidden commissions, inconsistent pricing, and little way to verify a property or a landlord before paying.

Roomly's vision is a free, fair, and transparent housing marketplace for students — one with more accountability and less opacity. The goal is to reduce extortion and, over time, help regulate the student housing market in Nigeria, starting from FUTMINNA.

(Read the founder's note for the fuller story behind why Roomly was built.)

Where things stand

Building started in February 2026. Since then, the core flows have shipped and been tested end-to-end: booking, roommate matching, and withdrawals. Real-time chat and Roomly AI are next. See the product roadmap for what's planned ahead.

Before you begin

Get familiar with Roomly's privacy policy, refund policy, and terms of service — they cover how your data, payments, and bookings are handled.

How Roomly works, at a glance

Whether you're booking a place or listing one, the platform follows the same broad shape:

  1. Create your account
  2. Complete your profile
  3. Search for accommodation (or list a property, if you're a caretaker)
  4. View a property's details
  5. Make a booking
  6. Verify the booking
  7. Manage the booking afterward

The exact steps differ depending on your role — that's where the two guides below come in.

Pick your guide

I'm a student. Head to the student guide for sign-up, booking apartments, and posting or viewing roommate ads.

I'm a caretaker. Head to the caretaker guide for account activation, listing your first property, withdrawals, and managing reviews.

What's next

Once you've been through the guide for your role, you should be able to complete your first booking or listing without needing support. If you get stuck anywhere, both guides link to Roomly's support page and WhatsApp channel at the bottom.